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Hearing aid maintenance

On this page you can learn how to take care of your hearing aids and get the most out of them, through connecting your hearing aids to other devices and accessories.  

Please use our easy videos and how-to guides, where you can learn how to change batteries or domes, clean your hearing aids, or connect hearing aids to the TV or music streamer

Customer service

Download guides for your hearing aids

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Getting started with your hearing aids
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different hearing aids to maintain
Troubleshooting guide for hearing aids
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Tips for family and friends of hearing aid users
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How-to videos for hearing aid maintenance

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1
Changing batteries, domes and earwax filters
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2
Maintaining and cleaning your hearing aids
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3
Using your hearing aids
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4
Connecting your hearing aids to devices and accessories
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1. Changing batteries, domes and earwax filters

How to change your hearing aid batteries
How to change your hearing aid batteries
Watch video
How to change the domes on your hearing aids
How to change the domes on your hearing aids
Watch video
How to change the ear wax filter
How to change the ear wax filter
Watch video


WARNING
New and used button/coin batteries are hazardous and should be kept away from children. Button/coin batteries can cause serious injuries if swallowed or placed inside any part of the body. Seek medical attention immediately if this is suspected.  The New Zealand National Poisons Centre can be contacted 24/7 on 0800 764 766 for fast, expert advice.

 

2. Maintaining and cleaning your hearing aid

How to clean your hearing aid
How to clean your hearing aid
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How to clean your Oticon in-the-canal custom hearing aids
How to clean your Oticon in-the-canal custom hearing aids
Watch video
How to change batteries in your Oticon Opn invisible in-the-canal hearing aids
How to change batteries in your Oticon Opn invisible in-the-canal hearing aids
Watch video

3. Using your hearing aids

How to change programs on your behind-the-ear miniRite hearing aids
How to change programs on your behind-the-ear miniRite hearing aids
Watch video
How to attach an ear grip to your hearing aid
How to attach an ear grip to your hearing aid
Watch video
How to remove an ear grip from your hearing aid
How to remove an ear grip from your hearing aid
Watch video

4. Connecting your hearing aids to devices and accessories

Connectivity depends on the particular features of your hearing aid, which may differ depending on make and model. Not all hearing aids have connectivity capability. Check instructions for use for your hearing aid(s).
How to make Skype calls using your hearing aids
How to make Skype calls using your hearing aids
Watch video
How to receive calls from your iPhone
How to receive calls from your iPhone in your hearing aids
Watch video
How to use the ConnectClip as a remote microphone
How to use the ConnectClip as a remote microphone
Watch video
How to hear TV sounds in your hearing aids using a TV adapter
How to hear TV sounds in your hearing aids using a TV adapter
Watch video
How to hear music from an iPhone in your hearing aids
How to listen to music in your hearing aids using an iPhone
Watch video
Connect hearing aids to the Remote Control
Connect hearing aids to the Remote Control
Watch video
Connect hearing aids to the Oticon App
Connect hearing aids to the Oticon App
Watch video