Everything you need to know about hearing aids

On this page you can learn how to:

Maintain your hearing aids
Troubleshoot common hearing aid issues
Benefit from hearing aid accessories
Benefits of regular check ups
How long do Hearing Aids last?

You are always welcome to get in touch if you have any questions or need our help.

4 ways to reach our customer service team

Call us

Open weekdays 9am - 8:30pm and Saturdays 10:30am - 2:30pm.

0800 569 152

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By e-mail

Our customer service team will respond weekdays from 9am-5pm.

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Request a call back

Open weekdays 9am-8.30pm and Saturdays 10.30am-2.30pm.

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2. Maintain your hearing aids

How to change your hearing aid batteries

How to change the ear wax filter

How to clean your hearing aid

How to change the domes on your hearing aids

How to clean your Oticon in-the-canal custom hearing aids

How to change programs on your behind-the-ear miniRite hearing aids

How to remove an ear grip from your hearing aid

How to make Skype calls using your hearing aids

How to connect your hearing aids to an iPhone call

How to use the ConnectClip as a remote microphone

How to hear TV sounds in your hearing aids (using a TV adapter)

How to hear music through your hearing aids (via an iPhone)

Connect hearing aids to the Oticon App

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How to attach an ear grip to a hearing aid

How to change the batteries in your Oticon Opn invisible in-the-canal hearing aids

Connect hearing aids to the Remote Control accessory

3. Hearing aid accessories

Explore an assortment of high-tech hearing aid accessories, and learn how they can improve your hearing experience and enhance your hearing aid's performance.
Accessories for connectivity

ConnectClip

With the ConnectClip, you can turn your hearing aids into a wireless headset and use the ConnectClip as your remote microphone or remote control.

Remote Control

The Remote Control accessory allows you to adjust your hearing aid's volume setting, switch between programs, and mute / unmute your device.

TV adapter

The TV adaptor allows you to stream sounds directly from your TV to your hearing aids. This allows you to personalize the volume level to your needs (without affecting the volume for those watching with you).

Phone adapter

The Phone Adapter connects your landline phone wirelessly to both your hearing aids and the ConnectClip. During a call, your hearing aids become the headset, and the ConnectClip serves as a microphone.

EduMic

EduMic is a wireless remote microphone accessory that is often used in a classroom setting. The EduMic is worn by the teacher, and it sends sound directly into the students' hearing aids and balances out unwanted background noise.

SafeLine

SafeLine is a retention cord for customers who enjoy an active lifestyle. The cord attaches to both your hearing aids and your shirt collar so that you can be sure your devices won't be lost or damaged if they fall off.